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A provisional booking
made by phone or email can be held for 5 days, to allow for
the return of the booking form and reservation deposit of
£400 plus £50 returnable security deposit. If no reservation
deposit has been received within 5 days, the provisional
booking may be cancelled and the apartment available for
re-booking.
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The booking form,
signed by the client, is a contract between the owner of the
property and the client. The contract is made when the
confirmation of booking is issued.
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In the event of
cancellation, for any reason, the reservation deposit and
security deposit will not be refunded. In the event that the
balances due are not paid by the due date then the
reservation deposit will be forfeit to the owner and the
property re-let. Payment in full is required no later than
eight weeks before the start of the holiday. The completed
payment is not refundable.*
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If, for any reason
beyond the owners control, the property is not available to
let on the date booked, all payments, paid in advance, will
be returned to the client, who will have no further claim
against the owner.
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The property will be
cleaned in between lets, however clients must leave the
property clean and in good order, and will be responsible
for any breakages, or other damage. The owner will be
entitled to deduct from the security deposit the cost of
repair or replacement.
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The deposit of £50
(after any deductions, as above) will be refunded on
confirmation of the return of the keys. Please e-mail to
confirm.
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The number of
occupants staying at the property shall not exceed the
number specified on the booking form.
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Access to the
property shall not be permitted before 4pm on the day of
arrival, and departure must occur by 10am on the day of
departure. Keys will be arranged to be collected from and
returned to Piccola Perla's letterbox or to
the owner in England.
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The owner shall not
be liable to the client, or to any member of their party for
any injury or loss, howsoever occurring, arising from the
use or occupation of the property.
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The property is
non-smoking, please ensure that no one smokes inside the
apartment.
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The client must
ensure, in the event of families with children renting the
property, that care is taken with the use of paints and
pens.
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The client is
responsible for their good behaviour and any guests, and in
the event of complaints regarding the standard of behaviour,
no refund of any deposit will be made.
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The owner reserves a
right of entry, upon reasonable notice, to any person who
may need to attend to a problem, at all times during the
day, and in the case of emergency between the hours of 6
p.m. and 8 a.m.
*It is recommended that all clients are insured against risk
and cancellation .
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